Dear valued customer,
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our charger excellent and suitable for your iPhone. Your satisfaction is our top priority, and we are delighted that both of the chargers you ordered worked perfectly.
We apologize for any inconvenience you experienced with the delivery process. We strive to provide a seamless and efficient shipping service, and we regret that the shipping company's coverage in certain areas of Hurghada may not be as comprehensive as we would like. Please rest assured that we have already lodged a complaint with the shipping company regarding this matter to ensure improved service in the future.
Your feedback is invaluable to us as it helps us enhance our services and make the necessary improvements. We genuinely appreciate your understanding and patience.
If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to assist you and provide the best possible shopping experience.
Once again, thank you for choosing iCase, and we look forward to serving you again soon!
Best regards,
The iCase Team